(HBO) – The Hoa Binh Power Company organised a ceremony on August 1 to inaugurate administrative procedure settlement service in electricity sector at the provincial public administrative centre.
In the past years, improvements have been recorded in the
company’s customer service indexes. The firm’s efforts in bettering business
and service have been recognised by local authorities.
According to evaluation of the OCD management consultancy company - an
independent consultant firm, customer satisfaction in electricity use in 2017
rose 0.485 point to 7.46 points out of ten. Hoa Binh Power Company also carried
out reforms in administrative procedures to better serve its customers.

At
the inauguration ceremony
Attendants
visit administrative procedure settlement counters
The
service is billed as an effective solution to accelerating administrative
procedure reform, making contributions to improving quality of customer
services, and bringing satisfaction to customers.
If the first phase shows efficiency, the Hoa Binh Power Company will implement
the next phases receiving and addressing all electricity administrative
procedures at the public administrative centres of all districts in the
province.
The Electricity of Vietnam is on its track to build itself into a professional
and friendly power provider in the eyes of customers and the community./.
The Standing Board of the Hoa Binh provincial Party Committee met on March 18 to review and guide major investment projects aimed at boosting local socio-economic development.
The air is thick with the hum of drills and the clatter of machinery as the Hoa Binh – Moc Chau expressway takes shape amid the rugged terrain. Welding sparks illuminate the faces of workers, and concrete mixers churn relentlessly, laying fresh pavement on the newly-carved road. The construction site buzzes with a palpable sense of urgency, particularly in Hoa Binh province where the expressway's future is being forged.
The northern province of Hoa Binh, with over 467,000 hectares of natural forest and more than 100,000 hectares of production forest, holds significant potential for carbon credit market development.
Replacing substandard houses with more sturdy ones by June 30 is the direction given by Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee, at a meeting held in early March by the provincial Steering Committee for the programme to eliminate temporary and dilapidated houses for the needy.
Recognising digital transformation as an inevitable trend, authorities and agencies in Hoa Binh have made great efforts in the work by focusing on three core pillars - digital government, digital society, and digital economy, resulting in enhanced competitiveness, improved investment climate, and ensured economic and social welfare.
In recent years, Da Bac district has improved administrative reform with a one-stop shop mechanism, streamlined inter-agency procedures, and a shift to digital platforms. These efforts have enhanced public service efficiency and contributed to local socio-economic development.