(HBO) – The Hoa Binh Power Company organised a ceremony on August 1 to inaugurate administrative procedure settlement service in electricity sector at the provincial public administrative centre.
In the past years, improvements have been recorded in the
company’s customer service indexes. The firm’s efforts in bettering business
and service have been recognised by local authorities.
According to evaluation of the OCD management consultancy company - an
independent consultant firm, customer satisfaction in electricity use in 2017
rose 0.485 point to 7.46 points out of ten. Hoa Binh Power Company also carried
out reforms in administrative procedures to better serve its customers.
At
the inauguration ceremony
Attendants
visit administrative procedure settlement counters
The
service is billed as an effective solution to accelerating administrative
procedure reform, making contributions to improving quality of customer
services, and bringing satisfaction to customers.
If the first phase shows efficiency, the Hoa Binh Power Company will implement
the next phases receiving and addressing all electricity administrative
procedures at the public administrative centres of all districts in the
province.
The Electricity of Vietnam is on its track to build itself into a professional
and friendly power provider in the eyes of customers and the community./.
Hoa Binh province is undergoing a dynamic transformation amid Vietnam’s national digital transition. Building on Poliburo’s Resolution No. 57-NQ/TW on breakthroughs in science, technology, innovation, and national digital transformation, the province has rolled out a wide range of practical action plans. A standout initiative is the "Digital Literacy for All” movement, an effort to ensure that no one is left behind in the digital era.
Hoa Binh province is undergoing a dynamic transformation in the wake of the national digital transformation movement. Building on Resolution No. 57-NQ/TW of the Politburo on breakthroughs in science, technology, innovation, and national digital transformation, the province has implemented a wide range of practical action plans. A standout initiative is the "Digital Literacy for All” movement ambitious effort to ensure that no one is left behind in the digital age.
With a spirit of unity and proactive problem-solving, the Party Committee, the government and the people of Dong Lai Commune (Tan Lac District) have made great strides in implementing the resolutions of the 24th Party Congress of the commune for the 2020 - 2025 term. Focusing on leadership and practical actions, the commune has brought the Party’s resolutions into daily life, creating strong impacts and pushing the local development forward.
Amid the nationwide push for digital transformation, young people in Hoa Binh Province are stepping up as dynamic pioneers, applying technology to enhance Youth Union operations and expand the reach of youth-led initiatives. Through creativity and adaptability, Youth Union organizations at all levels have introduced a series of practical solutions, contributing to modern governance and community development.
In recent years, An Nghia commune, located in Lac Son district, has stepped up administrative reform, focusing on improving the quality and efficiency of its single-window service unit for receiving and processing administrative procedures. These improvements have helped create favourable conditions for local residents and organisations to handle administrative procedures, contributing to the commune’s broader socio-economic development.
The Prime Minister-approved master plan to develop the multi-use value of forests ecosystems through 2030, with a vision to 2050, aims to improve the management and sustainable use of forest resources, create jobs, increase incomes, and improve the living standards of ethnic minorities, people in mountainous and remote areas, forest workers and those living near forests.
