(HBO) - Chi Ne township has publicised administrative procedures, and increased the professionalism of its one-stop service staff.
Leader of People’s Committee of Chi Ne township speaks on
administrative procedure reform at department receiving documents and paying
back results.
Since the beginning of this year, the People’s Committee of
Chi Ne township handled nearly 700 administrative procedure documents of all
kinds, with none solved in excess of the time limit.
All procedures are updated online and posted up at the
committee headquarters, thus better serving locals. The township often reviews
groups of administrative procedures so as to remove overlapping and unnecessary
procedures. The time for solving administrative procedures on judicial affairs
and civil status has been shortened.
Chi Ne always pays attention to training and improving the
quality of officials and public servants of the department receiving documents
and paying back results by strictly assessing their capacity, ethic and
behaviour annually.
The local People’s Committee also applies a quality
management system following ISO 9001:2008 and ISO 9001:2015 standards, which is
an effective tool to standardise the process of handling administrative
procedures. In fact, the application of the system has helped improve work
habits of public servants and reduce the time and costs of handling dossiers.
Especially, after Lac Long commune was merged into Chi Ne,
the township Party Committee and authorities quickly stabilised its apparatus
and handled related procedures for locals. In addition, the locality has launched
a movement encouraging youths to learn about a set of procedures and promptly
helped locals if they do not understand. The movement has helped youths,
especially public servants, grasp normal administrative procedures, and uphold
their responsibility./.
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