Positive changes have been recorded after nearly one year of implementing the "people-friendly administration” model at Kim Boi commune, Kim Boi district. The responsibility of the Party Committee, the government and the political system in carrying out tasks has been enhanced as well as working style of the local cadres and civil servants has been improved, receiving the appreciation of the people.
Officials of the division for receiving administrative
procedures and returning settlement results in Kim Boi commune (Kim Boi
district) always enthusiastically guide locals to handle administrative
procedures.
Bui Thi Huong, a local
resident, said she was satisfied with the attitude and service of "one-stop
shop" staff when fulfilling procedures for electricity access.
Kim Boi commune launched the
"people-friendly administration” model in 2023, aiming to improve the quality
and efficiency of handling administrative procedure dossiers. Accordingly,
officers in charge of receiving and handling administrative procedures always
maintain gentle attitude; resolve procedures quickly, transparently, and
responsibly; and put people's interests first.
According to Bui Van Hoan,
Standing Deputy Secretary of the Kim Boi commune Party Committee, a steering committee
has been set up to implement the model, with its regulations and specific tasks
assigned to each member. The attitude and responsibility in performing public
duties of the officials and civil servants have been improved, satisfying
residents. In particular, people appreciate the commune's arrangement of a
separate room to hand over marriage and birth certificates along with
congratulatory flowers as well as an apology letter to people if there is a
delay in resolving administrative procedures, or a letter of condolences to the
family when a member passes away.
By synchronously and
effectively implementing a range of solutions, the commune People's Committee
has received 552 dossiers since July last year. Of these, 539 were resolved and
returned results before the deadline while 13 others are being processed, and
there are no overdue ones. Besides, sending letters on citizens’ special events
has created support and affection of the people towards the local Party
committee and government.
To improve the effectiveness of the model, the
Party Committee and People's Committee of Kim Boi commune will continue to ask
officials and civil servants to further promote their role and responsibility
of example setting in their work, especially at the "one-stop" shop,
for people's satisfaction, the official said.
Hoa Binh province is undergoing a dynamic transformation amid Vietnam’s national digital transition. Building on Poliburo’s Resolution No. 57-NQ/TW on breakthroughs in science, technology, innovation, and national digital transformation, the province has rolled out a wide range of practical action plans. A standout initiative is the "Digital Literacy for All” movement, an effort to ensure that no one is left behind in the digital era.
Hoa Binh province is undergoing a dynamic transformation in the wake of the national digital transformation movement. Building on Resolution No. 57-NQ/TW of the Politburo on breakthroughs in science, technology, innovation, and national digital transformation, the province has implemented a wide range of practical action plans. A standout initiative is the "Digital Literacy for All” movement ambitious effort to ensure that no one is left behind in the digital age.
With a spirit of unity and proactive problem-solving, the Party Committee, the government and the people of Dong Lai Commune (Tan Lac District) have made great strides in implementing the resolutions of the 24th Party Congress of the commune for the 2020 - 2025 term. Focusing on leadership and practical actions, the commune has brought the Party’s resolutions into daily life, creating strong impacts and pushing the local development forward.
Amid the nationwide push for digital transformation, young people in Hoa Binh Province are stepping up as dynamic pioneers, applying technology to enhance Youth Union operations and expand the reach of youth-led initiatives. Through creativity and adaptability, Youth Union organizations at all levels have introduced a series of practical solutions, contributing to modern governance and community development.
In recent years, An Nghia commune, located in Lac Son district, has stepped up administrative reform, focusing on improving the quality and efficiency of its single-window service unit for receiving and processing administrative procedures. These improvements have helped create favourable conditions for local residents and organisations to handle administrative procedures, contributing to the commune’s broader socio-economic development.
The Prime Minister-approved master plan to develop the multi-use value of forests ecosystems through 2030, with a vision to 2050, aims to improve the management and sustainable use of forest resources, create jobs, increase incomes, and improve the living standards of ethnic minorities, people in mountainous and remote areas, forest workers and those living near forests.
