The General Hospital of Hoa Binh province has unveiled its new on-demand medical examination and treatment facility on the second floor of its parking complex, responding to growing patient demand for better healthcare services. The facility re-organisation aims to reduce the waiting time and alleviate pressure on other departments of the hospital.


 A doctor at the new facility gives advice to her patient.

Bui Van Thong and Bui Thi Iu, a couple from Vu Binh commune of Lac Son district, came there for comprehensive health screenings. They recently received personalised consultation from Doctor Hoang Thi Ngoc Mai at the Oncology Department. They said they chose the on-demand service for its efficiency and access to top medical professionals.

According to Doctor Chu Thi Thu Hoai, head of the on-demand medical services unit, said that the new facility is operating under strict protocols without disrupting operations of other departments. It focuses on delivering high-quality, efficient, and convenient medical services that meet patient expectations.

The facility features three examination rooms specialising in internal medicine, surgery, and pediatrics, alongside those for medical procedures, X-ray imaging, and ultrasound examinations.

Hoai said the hospital management board has implemented a comprehensive plan to ensure smooth operations, including assigning specific tasks to relevant departments and establishing coordination protocols.

The social work department is actively introducing the on-demand services to patients through various channels, including advice, announcements, and social media platforms. The ultimate goal, according to the doctor, is to continue improving medical care quality and securing patient satisfaction.

 


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