(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
In recent times, Da Bac district has paid attention to implementing gender equality work for the advancement of women. The role and position of women in the family and society have been affirmed, making an important contribution to the socio-economic development of the locality.
Despite being situated in remote and underprivileged areas, schools like Tan Dan Kindergarten in Tan Thanh commune, Mai Chau district, have reaped the benefits of digital transformation tools and applications, thanks to support from the education and training sector.
The flower and ornamental plant market for the Lunar New Year (Tet) festival across Hoa Binh province is becoming more vibrant.
On January 18th, the Ministry of Education and Training announced the results of the national exam for excellent students in 2024-2025 school year of 2024-2025.
In the afternoon of January 15th, at the Industrial Park of the Left Bank of Da River, the Trade Union of the Provincial Industrial Parks organized the program "Reunion Tet – the Spring Being Grateful to the Party” in 2025.
On January 9th, the Department of Education and Training held a conference to summarize the school year of 2024, reviewing the semester I and deploy tasks for 2025, semester II of the 2024-2025 school year. There was the attendance of Mr. Nguyen Van Chuong, the Vice Chairman of the Provincial People's Committee.
