(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
In the afternoon of December 17, the Department of Culture, Sports and Tourism organized a summary and awarding ceremony for the Online Competition on preventing and controlling the Family Violence in 2024.
Implementing the Resolution of the 17th Provincial Party Congress to reach a health insurance coverage rate of 95% or more of the population, the Women's Union at all provincial levels has deployed the creative models and methods and effectively replicated them. These activities not only contribute to completing the social security goals, but they also spread the spirit of solidarity and sharing in the community.
Hoa Binh is carried out investment projects to upgrade three district medical centres in Lac Son and Yen Thuy districts and Hoa Binh city. The projects are funded by the central budget under the Economic and Social Recovery and Development Programme, aiming to improve healthcare services. The goal is to gradually develop a system of modern and quality district-level healthcare facilities.
To improve the cultural and spiritual life of the elderly, the associations for the elderly at various levels in Hoa Binh province have created many interesting and meaningful activities, attracting the participation of a large number of old people. These activities provide opportunities for them to improve both their physical and mental health, enabling them to live happily and healthily.
The pilot programme for sending Vietnamese workers to the Republic of Korea (RoK) for seasonal agricultural jobs continues under a collaboration between localities of the two countries, running for five years from January 1, 2022.
Staff of the Red Cross Society of Hoa Binh province were deeply moved by a meaningful and humanitarian act by Mr Vu Huu Lung, 86, in Hoa Binh city, to donate his corneas, which brought hopes to those yearning for the light. Before passing away, Lung left behind a noble wish to donate all of his organs, including his corneas, to help patients suffering from blindness and those in need of organ transplants to revive their lives.
