(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
More than just an information technology teacher, Bui Van Nien is an inspiring figure who has nurtured the scientific curiosity and creative spirit of students in Vietnam’s ethnic minority communities.
Da Bac is the most disadvantaged mountainous district in Hoa Binh province, with ethnic minorities accounting for about 90% of its population. Over the past years, the district has mobilised resources to implement ethnic policies to improve the quality of life of local people.
In recent years, Hoa Binh province has consistently prioritised the protection, care, and education of children, particularly those from ethnic minorities and disadvantaged backgrounds, by creating a safe, healthy, and nurturing environment for their all-round development.
The Steering Committee for Tobacco Harm Prevention and Control of Hoa Binh province, in coordination with the Tobacco Harm Prevention and Control Fund, held a ceremony on May 28 in response to the World No Tobacco Day (May 31) and the National No Tobacco Week (from May 25 to 31). The event was chaired by Nguyen Van Toan, Standing Vice Chairman of the provincial People’s Committee and head of the Steering Committee.
Since 2021, the Center for Industrial Promotion and Industrial Development Consulting (CIIDC) under the Department of Industry and Trade has been implementing a school lighting model as part of the plan for using energy efficiently and economically in Hoa Binh Province in the pẻiod of 2021 - 2025. This model not only aims to improve the learning conditions and enhance the education quality, but it also promotes the message of energy saving, energy security, environmental protection and contributes to the goals of socio-economic development.
In the 2024 - 2025 school year, the entire Hoa Binh provincial education sector includes 520 educational institutions and schools. Among them are 13 ethnic boarding schools with 153 classes and 4,487 students. Four of these schools have met national standards, reaching 30.7 percent.
