(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
Nguyen Thi Nu, a resident of Thach Ly sub-area in Da Bac township of Da Bac district, has been popular in the area as a simple woman that is rich in compassion. For nearly 10 years, she has spread her kindness through many charity activities to ease difficulties for the needy.
Voluntary blood donation (HMTN) is a noble and humane gesture. 24 years ago, the Prime Minister issued Decision No. 43/2000/QD-TTg on mobilizing and encouraging Voluntary blood donation and designated April 7 every year as "All-People Voluntary blood donation Day”. This is an important milestone in the movement of voluntary blood donation, creating a strong change in the awareness and action at all levels of the government and people from all walks of life.
Yen Thuy is aiming to become a new-style rural district by 2025. To achieve this goal, the district has been mobilising the entire political system and local people to early fulfil required criteria.
From a normal bamboo tree, Nguyen Van Nam in Yen Tri commune, Yen Thuy district has transformed it into a "bamboo dragon". His works have been present in many countries.
On March 27th, the Public Security of Cao Phong District launched the model of clever mobilization "The Adopted Children of the Communal Police” advised and implemented by the Police of the communes and the town in coordination with the Youth Communist Union and the Women’s Union of the District Police.
According to the People's Committee of Tan Lac district, Hoa Binh province, by the end of 2023, Tan Lac district has 10/15 communes that meet new rural standards, with an average of 16 criteria per commune. The entire district has 14 OCOP products, including 13 3-star OCOP products and 1 4-star OCOP product; 18 model residential areas and 57 model gardens were recognized.
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