(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
At HANOI JVC Training Center (Hanoi), the Farmers’s Support Center, the Provincial Farmers' Union and VTC1 International Development joint Stock Company recently held a signing ceremony for a cooperation agreement to link consulting and create the labor resources working abroad for a limited period of time.
In recent years, the education career in Yen Thuy district has changed positively. The school facilities have newly been built and the quality of education has improved.
The Board for Women's Advancement of Hoa Binh province on November 11 officially launched the Action Month for Gender Equality, focusing on preventing and addressing gender-based violence. As part of the event, a special talk was held on the theme of sharing household work for a happy family. The event drew 300 delegates, including Nguyen Van Toan, Standing Vice Chairman of the provincial People's Committee and head of the provincial Board for Women's Advancement.
The people in Hoa Binh province are aware of the need to build and preserve the cultural traditions and unique customs of their communities, especially those related to ethnic identities and family values which serve as foundation for a vibrant, tradition-rich Hoa Binh, enriching community life. In recent years, the province’s Party Committee, authorities, and residents have paid heed to building and developing family values and fostering human standards in the new era.
The festival of great national solidarity and culture in 2024 was held at the communal house of Da Bac district on November 5. Vice Chairman of the provincial People’s Committee Nguyen Van Toan and leaders of departments and sectors attended the event.
The Labor Federation of Da Bac district has focused on protecting workers' rights while actively participating in patriotic emulation movements to enhance the creativity and productivity of the local workforces across agencies, organisations and enterprises.
