(HBO) - According to Do Le Phuong, deputy head of the tourism management section under the Department of Culture, Sports and Tourism of Hoa Binh province, it is necessary to pay heed to training and improving the quality of the human resources at the Hoa Binh Lake tourism area in order to satisfy the increasing demand of visitors.

With knowledge and skills acquired at training courses, the owner of Huu Thao Homestay (first, left) in Hien Luong commune (Da Bac district) confidently guides visitors in cooking local dishes.

 

Phuong said immediately after the Prime Minister's approval of the Development Plan for Hoa Binh Lake national tourism area, the Department of Culture, Sports and Tourism has suggested the provincial Party Committee and People's Committee build a training plan to improve the quality of local human resources.

He explained that labourers working at tourist sites in the Hoa Binh Lake area are mostly farmers who are accustomed to agricultural work, and do not have knowledge and skills in tourism. 

 

 

In order to equip households in the area with knowledge and skills for running tourism business, the Department of Culture, Sports and Tourism held many training courses in Ngoi Hoa commune (Tan Lac district), Dua island and Thung Nai commune (Cao Phong district). 

Most recently, the Department organised a course to train lake tour guides for 31 locals. In addition, the Department collaborated with the culture and sports offices of the districts of Mai Chau, Cao Phong, Da Bac, and Tan Lac to open training courses on skills related to "One commune – one product” (OCOP) rural tourism services in 2019 for households who are providing tourism services in the Hoa Binh Lake national tourism area.

 

 

Besides, the provincial Department of Culture, Sports and Tourism has also organised training courses to equip organisations and individuals operating in inland waterway transport business as well as ship helmsmen and sailors with basic skills in eco-tourism activities on rivers, an overview of Hoa Binh tourism, the Tourism Law, the Law on Inland Waterway Transport; knowledge related to first aid and emergency; and communication skills.

As a result, order has been established in activities of transporting waterway tourists on the Hoa Binh Lake area. The travel ships anchor at designated sites, and solicitation of tourists by boat owners has ended. The ships are equipped with life jackets, medical equipment, rescue medicine cabinets, and garbage bins.

With knowledge provided in training courses, the crew members on ships became skilled tour guides, contributing to promoting the locality’s beauty to visitors.

The Department also organised fact-finding trips for households that provide tourism services in the Hoa Binh Lake area to learn about effective tourism models in the province and other localities such Vinh Phuc, Son La, Yen Bai, Quang Ninh and Thai Nguyen. Through these activities, the quality of tourism human resources in the Hoa Binh lake area has been constantly improved, meeting requirements of tourists./.

 

 


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