Training English and communication skills for the households doing community tourism in Mai Chau district

10/22/2021 - 10:53:19 AM

(HBO) - On October 14th, the Department of Culture, Sports and Tourism held the opening of a training course on English and communication skills on rural tourism services OCOP in 2021 in in Mai Chau district. There were 35 learners who are the households doing community tourism of Lac village - Chieng Chau commune, Hang Kia - Hang Kia commune attending the course.

The lecturers are exchanging and guiding homestay owners to communicate in English.

In the past time, with the efforts of the whole political system, Hoa Binh province is a green area, a safe tourism destination. Currently, the development of Covid-19 epidemics in Hanoi capital has been basically controlled. The conditions in the tourism spots in the province are being prepared to reopen one day, focusing on attracting domestic tourists.

Lasting from October 14^thto 25^th, including 11 days of the classroom study and 1 day of field trips, the learners were taught how to acquire topics on psychology and communication skills, the basic concepts of communication skills in tourism. The theme on the English tourism includes 6 topics: welcoming guests to the home accommodation/ restaurant, introducing the services and the infrastructure/ the services at the homestay, food and drink, handling the needs of tourists, directing sales, taking orders and recommending traditional dishes and paying bills.

The training program helps improve the communication skills and equip the basic English knowledge to apply in welcoming international guests.

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