Over 96 percent of organisations, individuals satisfied with services offered at provincial Centre for Public Administrative Services

3/25/2020 - 3:33:57 PM

(HBO) - Hoa Binh province’s Centre for Public Administrative Services received and processed 6,120 requests related to administrative procedures in February.

Of the total, 3,257 requests were handled completely, while the processing of 1,160 requests was halted for supplementation or adjustment of documents. As many as 2,863 documents are being processed as schedule, and 132 behind schedule.

The centre returned the results of 3,741 requests, while response to 4,267 others is to be returned soon.

Many organisations and individuals express high satisfaction with services at provincial Centre for Public Administrative Services.

In the month, the centre received 209 feedbacks of organisations and individuals. Specifically, 208 out of 209 feedbacks, or 99.5 percent, assessed the centre’s infrastructure and equipment as very good. As many as 202 respondents, or 96.7 percent, felt the public servants’ attitudes are polite and friendly.

Some 178 respondents, or 85.2 percent, said their administrative procedure requests were handled ahead of schedule, while 14.8 percent said their requests were dealt with as schedule. In terms of satisfaction, 96.2 percent expressed their high satisfaction with public services offered at the centre, while 3.8 percent said they were satisfied with the services, and no one felt dissatisfied./.

Hoa Binh strives to maintain political stability in ethnic minority-inhabited areas

With a focus on maintaining a close contact with the people, local authorities at all levels of Hoa Binh have implemented a range of measures to ensure security and order in ethnic minority-inhabited areas, improving their legal awareness, combating crime and social vices, and contributing to maintaining political stability and social order, while promoting socio-economic development in these areas.

The chairman of the Provincial People's Committee, Mr. Bui Van Khanh, attended the Great National Solidarity Festival in Ngai village, Thach Yen commune

On November 8th, Ngai hamlet, Thach Yen commune (Cao Phong) organized the Great National Solidarity Festival in 2024. There was the attendance of Mr. Bui Van Khanh, the Deputy Secretary of the Provincial Party Committee, the Chairman Provincial People's Committee; Colonel Trinh Duc Thiem, the Commander of the Provincial Military Command...

Hoa Binh Power Company works to ensure stable power supply amid rising demand

Hoa Binh Power Company (PC Hoa Binh) has proactively rolled out plans and solutions to ensure the stable and safe operation of the electricity grid, so as to meet the increasing needs of customers in the year-end period.

Yen Thuy district works hard on building model new-style rural residential areas

To achieve the goal of becoming a new-style rural district by 2025, the authorities of Yen Thuy district are working diligently to meet various criteria, with a particular focus on developing model new-style rural residential areas and model gardens.

Luong Son district strives to achieve township status by 2025

Luong Son district is leveraging its existing advantages and maximizing resources to improve infrastructure, aiming to achieve town status by 2025.

Hoa Binh mobilises resources to do away with temporary, dilapidated houses

Hoa Binh province has employed diverse measures to remove temporary and dilapidated houses for low-income families over the past time. The effort has received the support from the State, all-level agencies, as well as individuals in and outside the province, helping poor and disadvantaged households, especially ethnic minority people, repair or build new homes.