(HBO) - Currently, 100% of communes and towns in Lac Thuy district have effectively implemented digital transformation and improved the building of e-government to better serve local people, according to Nguyen Thanh Thoa, head of the Lac Thuy district Internal Affairs Department,


Staff of the "single-window"  unit in Hung Thi commune (Lac Thuy) trained to carry out digitalisation in handling administrative procedures.

To bring digital transformation to life, and to shift from traditional to digital transactions, the district has directed the establishment of 113 community-based technology groups, including one at the district level. The groups are responsible for disseminating and guiding people on how to install and use information technology applications to perform electronic administrative transactions when needed. The efforts have initially brought about many remarkable results, especially in transforming people's thinking about accessing and using online public services.

Along with improving the effectiveness of dissemination work, Lac Thuy focuses on investing resources in upgrading the information infrastructure system. From the beginning of this year to late August, the district received 5,673 administrative procedure documents, of which 5,251 or 92.5% of the total were submitted online through the public service portal, exceeding the target assigned by the province by 37.5%.

Thoa attributed this to the district’s efforts to innovate and improve the efficiency of the "single-window" unit. Every year, the district People's Committee promulgates plans to review and evaluate administrative procedures and cut the duration of settlement, thus contributing to reducing time and travel costs, and improving people’s satisfaction.

With the results achieved in digitalising the settlement of administrative procedures, the satisfaction index of local people and businesses has improved, with over 98% of people surveyed saying they feel satisfied, Thoa added.


Related Topics


Watermelon cultivation helps local residents in Mai Ha commune escape poverty

In recent years, Mai Ha commune in Mai Chau district has been making efforts to restructure its crops and livestock to improve production efficiency, enhance the quality of life, and increase income for local residents. Notably, the cultivation of watermelon in line with Vietnamese Goods Agricultural Practices (VietGAP) standards has helped local people escape poverty.

PAPI results show Hoa Binh’s efforts in implementing policies, public services

Hoa Binh province scored 43.5493 points in the 2023 Provincial Governance and Public Administration Performance Index (PAPI), ranking 20th out of the 63 provinces and cities nationwide, up 23 places compared to the 2022 list. The results show people's satisfaction with the effectiveness of implementing State policies and laws, local governance, and providing public services by authorities at all levels in the province.

Phu Cuong commune strengthens administrative reform to win locals’ confidence

With the motto of "polite, dedicated, professional, and lawful,” over the years, Phu Cuong commune in Tan Lac district has gradually improved the quality of processing administrative procedures, winning high satisfaction from local people and businesses.

Concerted efforts to build Muong land

Stretching over 300 meters, valued at hundreds of million dong and built to the new-style rural standards, a concrete road in De hamlet, Bac Phong commune, Cao Phong district, was completed by the end of 2023 thanks to the collective contributions of armed forces at provincial and district levels coupled with the active participation of military units stationed throughout the district.

Lac Thuy district strengthens provision of online public services

Over the years, the People’s Committee of Lac Thuy district has issued many plans and programmes to speed up the administrative reform, aiming to better serve local people and businesses.

Kim Boi district focuses on planning work

Kim Boi district is drafting 23 planning projects which are expected to help boost the local socio-economic development, attract investors, and mobilise resources for development, said Vice chairman of the district People’s Committee Tran Tuan Son. They include the one on Bo urban area development until 2045, 20 zoning, and 12 on rural residential areas in communes.