Hoa Binh province’s public administrative service centre has implemented the "people and business-centred administration” model since 2018. It has been equipped with modern equipment, including an automatic ticketing system, surveillance cameras, computers, scanners, and software so that administrative procedures have been settled and results returned in a timely manner.
Staff at the
provincial Public Administrative Service Centre guide organisations and
individuals on how to complete administrative procedures
The centre has set up a support team to assist people who
are not familiar with using computers. They will be assisted in creating
accounts, submitting documents and making online payments.
To encourage people and businesses to use online public
services which can reduce time and save costs, the centre has conducted the
communication work through various channels, such as Hoa Binh Newspaper, Radio
and Television Station, and Zalo app at Hoa Binh province's public service
portal, and distributing leaflets on the benefits of using such services. It
also provides guidance for individuals and businesses through the one-stop shop
division and portal’s hotline at 1022.
From the beginning of the year until August 2, the centre
received and processed 60,902 administrative requests. Most of the requests
were dealt with on time. The percentage of those returned due to insufficient
conditions or finished behind the schedule was low and mainly relating to land
and construction.
Quach Thi Thanh from Quynh Lam ward in Hoa Binh city said
that this is the first time she has come to the centre to apply for a household
verification for her child's job application. She found the centre is
well-equipped and information about administrative procedures are publicised
clearly, adding that she is very satisfied with the attentive guidance provided
by the centre’s staff.
According to Ha Thi Ngoc Trang, the centre’s deputy
director, it has continuously innovated and shifted its mindset from
'administrative management' to 'service administration,' building a
people-friendly administration that aims for the satisfaction of people and
businesses.
The implementation of the "people and business-centred
administration” model has helped build trust and consensus among people and
businesses regarding the leadership of the Party Committee and administration,
contributing to the successful realisation of the province's political tasks.
Hoa Binh province currently has 134 non-agricultural cooperatives, accounting for representing 26.8% of the local total cooperatives. Of them, 42 are in industry and handicrafts, 10 in construction, 13 in electricity, 20 in trade and services, 6 in environmental sanitation services, 14 in transportation, 10 in tourism, and 19 in other fields.
Digital transformation in building new-style rural areas aims to gradually establish smart rural areas, enhance community activity efficiency, and contribute to making the National Target Programme on Building New-style Rural Areas more effective and sustainable. Hoa Binh province has implemented many models and programmes on digital transformation in rural areas, gradually meeting the requirements of comprehensive digital transformation.
Lac Thuy district made a breakthrough in the land redistribution work during 2020-2023 to develop large-scale fields, creating favourable conditions for businesses, cooperatives, and other economic sectors to invest in the production of agricultural commodities, and helping improve productivity and income for farmers.
In 2016, Yen Tri commune in Yen Thuy district was recognised as a new-style rural area in 2016, an advanced new-style rural area in 2020 and a model new-style rural area in 2021, respectively. It is the first and only commune in the province meeting the criteria for model new-style rural areas.
Aside from engaging in agricultural sector, there still some non-agricultural occupations that are suitable for women, especially ethnic minority women in rural areas. Based on the demand of learners, agencies and units in Yen Thuy district have implemented vocational training programmes that associate with employment opportunities and meet demand of labour market.
Over recent years, the People's Committee of Lac Son district has implemented various policies to support vocational training in traditional industry cooperatives, especially in ethnic minority areas. As a result, many households have get rid of poverty. Vocational training and startup support projects have also helped create numerous new jobs, increase income for workers, improve living conditions, and create conditions for sustainable development in the ethnic minority areas of the district.
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