(HBO) - From the beginning of 2020 to November 6, Tan Lac district was able to provide only 55 administrative procedures online at levels 3 and 4. However, thanks to many effective measures, in less than two months later, the district has so far handled 10,441 documents online at levels 3 and 4.

In nearly two months, Tan Lac has received 10,441 documents submitted online at levels 3 and 4.

Vice Chairman of the Tan Lac People’s Committee Le Chi Huyen candidly talked about shortcomings in the local administrative reform, particularly regarding level-3 and level-4 online public services.

Weak communication work was identified as the key problem. Therefore, on September 18, 2020, the district’s People’s Committee issued Plan No 99/KH-UBND on raising public awareness on the benefits of and how to use level-3 and level-4 online public services. The online services will help boost operation effectiveness of local State agencies, enhance transparency, cut costs and facilitate people and enterprises’ access to information and services.

The communication activities also provide concrete guidance on how to access and use the online public services at the website: dichvucong.hoabinh.gov.vn.

As a result, the handling of administrative procedures using the online services has been done promptly and correctly, with the work being among the important criteria to assess the annual results of administrative reform at agencies, units and communal-level People’s Committees.

In nearly two months from November 6 to December 22 in 2020, Tan Lac received 10,441 documents submitted online at levels 3 and 4./.


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