(HBO) – Hoa Binh province’s public administrative service centre, which became operational on August 1, 2017, is expected to create important breakthroughs in the reform of administrative procedures, helping better serve the demand of local people and businesses. After two years of operation, the centre has made concerted efforts to fulfill its entrusted mission as well as improve local administration.
Deputy Chief Office of the provincial People’s Committee
Pham Anh Quy, who is director of the centre, said there is no difference
between the process of receiving and handlubg administrative procedures in the
centre and that in the single-window mechanism at lower levels.
However, the centre allows local people and enterprises to hand in documents
and receive results in one place, he added.
The centre has built an effective and professional working environment, with
the staff seeing local people and businesses’ satisfaction as a measurement for
their work efficiency. Most of the administrative procedures have been settled and
results returned in a timely manner.
Hoa Binh province’s public administrative service centre.
From 85.8 percent to 96.06 percent of the residents and businesses express
their complete satisfaction with public services offered at the centre.
Meanwhile, 94-99 percent said they are happy with admin staff’s attitude.
In the coming time, the centre will enhance communication work so that individuals
and organisations thoroughly understand the process and regulations in the
receipt and settlement of administrative procedures as well as returning of
results. In addition, it will work to better its staff’s responsibility and
attitude towards satisfaction at the highest level of local people, businesses
and organisations./.
Throughout his revolutionary life, Uncle Ho visited Hoa Binh province four times. He also sent dozens of letters, telegrams, greeting cards, and heartfelt messages to local officials, Party members, and people of all ethnic groups, urging them to remain united, support one another, strive for progress, and actively engage in both production and resistance efforts to build a prosperous homeland.
To unlock the full potential of its forest resources, the standing board of the provincial Party Committee on July 30, 2020 issued a Resolution on the sustainable development of production forests through 2025, with a vision toward 2030.
In recent years, the education and training sector in Cao Phong district, Hoa Binh province, has actively integrated its tasks with the promotion of studying and following President Ho Chi Minh’s thought, ethics, and style. This approach has contributed significantly to improving the overall quality of education across the district.
The Hoa Binh provincial museum on May 16 opened a thematic exhibition "Under the flag of the glorious Communist Party of Vietnam" with more than 200 documents, images and objects featuring the glorious 95-year journey of the Party.
Hoa Binh police are collecting public feedback on amendments to the 2013 Constitution via the national identification app VNeID. This innovative approach marks a giant leap towards modernising grassroots democracy and enhancing transparency in public consultation.
Nguyen Phi Long, alternate Member of the Party Central Committee and Secretary of the Hoa Binh Party Committee, on May 14 chaired a meeting of the provincial steering committee for its programme to eliminate makeshift and dilapidated housing for the poor. The session reviewed the programme’s outcomes to date and discussed forthcoming tasks.