((HBO) - Over the recent past, Mai Chau district has taken administrative reform as a core mission to create breakthroughs for the local socio-economic development. Besides announcing local administrative reform index to all communes and towns, the district People’s Committee evaluates citizens and organisations’ satisfaction with the public services every year.

The district’s one-stop service unit has well performed its tasks in addressing administrative procedures for local people and businesses. 

Due attention has been paid to improving service quality and building legal documents, while the reception of citizens and organisations’ petitions on administrative regulations as well as results of the settlement of administrative procedures has been strictly carried out as well. 

The district has developed a modern one-stop service mechanism, with a responsible and amiable staff who work to ensure all administrative procedures are handled in a timely and accurate manner.

During 2011-2020, the unit received and processed 11,531 administrative inquiries, 93.7 percent of which were handled in time or even earlier than scheduled. With overdue documents, the district asked relevant staff to offer an apology to local people and organisations, and clarify challenges while processing the procedures.

Additionally, the district has channeled focus on developing IT infrastructure to improve efficiency of administrative procedure settlement. Currently, all bureaus in the district are equipped with computers configured with local area network (LAN) and the internet. More than 90 percent of the administrative inquiries have been addressed online, and 65 percent of the digital documents are sent through a software system each day to speed up processing.

Staff have received sufficient training so that they can better serve the need of local people and businesses./.

 


Related Topics


Hoa Binh aims to be among medium-range localities in terms of economy size by 2025

(HBO) - In recent years, Hoa Binh province has achieved important achievements across fields, including fulfilling 18 out of 20 targets set in the Resolution of the 16th provincial Party Congress, creating a foundation for Hoa Binh to develop rapidly and sustainably in the coming years.

Hoa Binh promotes solidarity, innovation to develop rich, civilised province

(HBO) – Over the past years, despite numerous difficulties and challenges, the Party organisation, administration and people of all ethnic groups in Hoa Binh province have brought into play the traditional solidarity, unanimity, creativity and reform to effectively carry out the resolution of the 12th National Party Congress, obtaining significant outcomes in socio-economic aspects, defence-security ensuring and political system building.

Hoa Binh: 17th Party Congress for 2020-2025 a success

HBO) – After three days of working in a serious, prompt and democratic manner and with high sense of responsibility towards the Party and people, the 17th Party Congress of Hoa Binh province for the 2020-2025 tenure wrapped up on October 3 afternoon.

“Month for the Poor” to be launched on October 16

(HBO) – Hoa Binh province’s management board of the "For the Poor” fund on September 29 organised a conference to evaluate fund mobilisation and use as well as prepare for the "Month for the Poor” event in 2020.

Hoa Binh Party Organisation convenes preparatory session for 17th congress

(HBO) - The preparatory session of the 17th congress of the Hoa Binh Party Organisation took place at the provincial cultural palace on October 1. The congress is scheduled for October 1 – 3 with the participation of 347 delegates representing 67,000 local members of the Communist Party of Vietnam.

Hoa Binh youths follow President Ho Chi Minh’s example

(HBO) - The executive committee of the provincial HCYU chapter effectively launched patriotic emulation movements, urging young people to uphold the vanguard and innovative spirit in national building and safeguarding. They included those on national defence and people’s lives, which helped promote the role of youths in national defence and security.