((HBO) - Over the recent past, Mai Chau district has taken administrative reform as a core mission to create breakthroughs for the local socio-economic development. Besides announcing local administrative reform index to all communes and towns, the district People’s Committee evaluates citizens and organisations’ satisfaction with the public services every year.

The district’s one-stop service unit has well performed its tasks in addressing administrative procedures for local people and businesses. 

Due attention has been paid to improving service quality and building legal documents, while the reception of citizens and organisations’ petitions on administrative regulations as well as results of the settlement of administrative procedures has been strictly carried out as well. 

The district has developed a modern one-stop service mechanism, with a responsible and amiable staff who work to ensure all administrative procedures are handled in a timely and accurate manner.

During 2011-2020, the unit received and processed 11,531 administrative inquiries, 93.7 percent of which were handled in time or even earlier than scheduled. With overdue documents, the district asked relevant staff to offer an apology to local people and organisations, and clarify challenges while processing the procedures.

Additionally, the district has channeled focus on developing IT infrastructure to improve efficiency of administrative procedure settlement. Currently, all bureaus in the district are equipped with computers configured with local area network (LAN) and the internet. More than 90 percent of the administrative inquiries have been addressed online, and 65 percent of the digital documents are sent through a software system each day to speed up processing.

Staff have received sufficient training so that they can better serve the need of local people and businesses./.

 


Related Topics


Indian Ambassador to Vietnam pays working visit to Hoa Binh province

A delegation of the Indian Embassy in Vietnam led by Ambasador Sandeep Arya paid a working trip to Hoa Binh province on April 1, aiming to explore cooperation opportunities. The delegation was received by Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee, along with Nguyen Van Chuong, Vice Chairman of the provincial People’s Committee, and representatives from various departments and agencies.

Provincial Party officials inspect Hoa Binh - Moc Chau expressway project

A delegation from the Standing Board of the Hoa Binh provincial Party Committee led by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the provincial Party Committee, on March 20 inspected the progress of the Hoa Binh - Moc Chau expressway project in Mai Chau district.

Hoa Binh province boosts development of science, technology, innovation

The Steering Committee for the Development of Science, Technology, Innovation, and Digital Transformation of Hoa Binh province convened a meeting on March 11 to deploy key tasks.

Lac Son district reaches high consensus on organisational restructuring

Lac Son district is reorganising and streamlining its organisational apparatus and the contingent of officials, civil servants and public employees in line with Resolution 18 issued by the 12th Party Central Committee.

Provincial public security restructured for greater efficiency

The provincial Department of Public Security has reorganised its structure to enhance operational efficiency and meet the evolving demands of the new era. In line with the Resolution No. 25 of the Central Public Security Party Committee, the move aims to streamline personnel, standardise leadership roles, and strengthen the police force’s capacity while creating better conditions for modernising equipment.

Hoa Binh seeks public input on draft documents of 18th provincial Party Congress

The subcommittee for documents of the 18th Hoa Binh provincial Party Congress, the 2025 - 2030 term, convened on March 3 to review and incorporate public feedback on the congress’s draft documents. The meeting was chaired by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee. It was attended by senior provincial officials, including Bui Thi Minh, Permanent Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People’s Council; Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee; other members of the Standing Board of the provincial Party Committee; and members of the document subcommittee.