(HBO) – A conference has been held in Hanoi by the United Nations Development Programme (UNDP) Vietnam to release the 2020 Provincial Governance and Public Administration Performance Index (PAPI).

The 2020 PAPI report reflects opinions of the 14,732 randomly selected respondents about all-level administrations’ performance in governance, management, and public service delivery.

The UNDP Vietnam said the 2020 PAPI report reflected opinions of 14,732 randomly selected respondents, aged 18 and over, about all-level administrations’ performance in the State governance, management, and public service delivery. Among the respondents, 14,424 are permanent residents in the 63 provincial-level localities while 308 others temporarily reside in the six localities with the biggest immigration ratios, namely Hanoi, Ho Chi Minh City, Dong Nai, Binh Duong, Da Nang, and Bac Ninh.

With 44.604 points, Hoa Binh province ranked 11th among the 63 provinces and cities. It recorded very high scores in such dimensions as the participation at local levels, transparency, vertical accountability towards citizens, and e-governance.

PAPI is a tool demonstrating the effectiveness of implementing policies and laws related to the people. Over the last 12 years, 146,233 people nationwide have been randomly chosen to assess the governance and public administration performance in many different areas./.


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