(HBO) - The one-stop-shop unit in Phuong Lam ward of Hoa Binh city is located on the 1st floor of the ward’s Party Committee – People’s Council – People’s Committee headquarters.
Civil servants at the unit are arranged in accordance with
their expertise and on duty all working days to handle the dossiers. Citizens
coming for transactions are equipped with computers to look up information
related to administrative procedures. This is one of administrative reforms
that Phuong Lam ward has been implementing over the past time.

Public servants of Phuong Lam ward’s one-stop-shop
unit handle administrative procedures for citizens.
In July 2021, the Hoa Binh city People's Committee conducted
a survey on the satisfaction of Phuong Lam ward's residents with the local
administrative procedure handling such as attitudes of officials and civil
servants when receiving citizens, equipment, facilities, results of handling
administrative procedures, thus contributing to improving the service quality
of State administrative agencies towards citizens and organisations. Initial
results show that people are very satisfied.
Vu The Thanh, a respondent to the survey, said: "I often go
to the one-stop shop unit of the ward to conduct administrative procedures, I
see on-duty staff guiding people make the application very enthusiastically and
carefully, and solve procedures quickly and on time”.
As administrative reform receives much attention, the
settlement of administrative procedures through the one-stop shop unit of
Phuong Lam ward has come into order, its staff is standardized, and their
responsibility and attitude to serve locals are improved. Citizens are
consulted and guided enthusiastically, and procedures are addressed quickly and
on time. From the beginning of this year to mid-July, the ward People's
Committee received and processed a total of 2,671 dossiers, reaching 100
percent, of which 731 were solved ahead of schedule.
Bui Thi Phuong Lan, Vice Chairwoman of the ward People's
Committee said: "In order to well implement administrative reform, the ward has
focused on performing well in four-on-site works, including receiving,
verifying, approving, returning results at the one-stop-shop unit. Officials
directly sign the documents at the unit, so people don't have to wait long”.
The ward People's Committee has closely directed the
settlement of administrative procedures through the implementation and
provision of online public services, creating favourable conditions and meeting
the actual needs of organisations and citizens in conducting administrative
procedures on the Internet.
Handling administrative procedures conveniently, quickly,
accurately, and in accordance with the law is the goal Phuong Lam ward has pursued
so as to better serve local people./.
The subcommittee for documents of the 18th Hoa Binh provincial Party Congress, the 2025 - 2030 term, convened on March 3 to review and incorporate public feedback on the congress’s draft documents. The meeting was chaired by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee. It was attended by senior provincial officials, including Bui Thi Minh, Permanent Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People’s Council; Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee; other members of the Standing Board of the provincial Party Committee; and members of the document subcommittee.
Muong Bi - Tan Lac, one of the four major Muong ethnic minority-inhabited regions in Hoa Binh, is known for not only its distinctive cultural identity but also its proud history of heroism, with great contributions to the victory against US invaders in the past. Today, Tan Lac district continues to uphold this legacy while embracing development and renewal.
March 3 marked the first official working day for specialised agencies under the provincial People's Committee following the merger or transfer of functions and tasks from the previous agencies. On this day, the newly merged departments and agencies took proactive steps to arrange personnel, organise workflows, and implement tasks efficiently, ensuring that administrative procedures were carried out smoothly without interruption.
Kim Boi district of Hoa Binh province has thoroughly implemented and adhered to Resolution No. 18-NQ/TW on restructuring the organisational apparatus of the political system towards a streamlined, efficient, and effective direction, ensuring no disruption of work.
By mid-February, Da Bac district completed a plan to streamline its organisational apparatus and personnel work, marking a milestone in efforts to promote restructuring towards a leaner, more efficient organisational system, closely following directives from the Party Central Committee’s Resolution No. 18-NQ/TW, and Conclusion No. 121-KL/TW, and Resolution No. 27-NQ/TU of the provincial Party Committee and Conclusion No. 1103-KL/TU by the provincial Party Organisation’s standing board.
Imbued with President Ho Chi Minh's teaching "The Party cell are the Party’s grassroots foundations. A strong Party cell ensures the effective implementation of the Party’s policies and continuous progress in all tasks," the Party Committee of Kim Boi commune, Kim Boi District, has rolled out the "four-good Party cell" model. The initiative has created a positive change, enhancing the leadership capacity and fighting spirit of Party organisations and their members.