(HBO) – Hoa Binh has been paying greater attention to enhancing the role and responsibility of heads of Party committees and administrations in organising meetings and dialogues with citizens, settling complaints and denouncements, and promote the role of Fatherland front committees and socio-political organisations as supervisors to governmental bodies in terms of their observance to regulations and policies related to the rights and interests of people.



 Leaders of the Party Committee and People’s Committee of Mai Chau district hold a dialogue with Thanh Son commune’s residents.

Heads of party committees, administrations and governmental agencies have been tasked to take responsibility in receiving citizens and handling complaints and denouncements. They must assign officials to attend monthly meetings with citizens held by the Secretary of the provincial Party Committee, the Chairperson of the provincial People’s Committee and to directly receive citizens at offices in accordance to regulations.

Last year, citizen reception stations have received 863 groups of people, with 1,094 citizens, who visited to lodge complaints, denouncements, reports and proposals. Of the groups, the Chairperson of the provincial People’s Committee received 14 at nine meetings.

A total of 844 letters, including 94 complaints, 122 denouncements and 628 petitions, have been sent to the province’s citizen reception board in 2021. They all have been promptly handled in accordance with current regulations.

Last year, administrations at all levels held 90 dialogues with local residents, civil servants and workers to promptly resolve problems and prevent corruption and red tape.

At the same, standing members of the provincial People’s Council and the province's delegation of National Assembly deputies coordinated with the provincial Fatherland Front Committee to organise routine and theme meetings with local voters.

In the coming time, the province pledges to continue adhering fully to the laws on citizen reception, complaints and denouncements and improve the transparency of announcing results of the settlement of citizens’ complaints and denouncements, particularly in the fields of land, environmental protection, public investment, and personnel appointment./.

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