The Steering Committee for Sci-tech Development, Innovation, Digital Transformation, and Project 06 of Hoa Binh province held a conference on May 12 to review the 2024 results of the Public Administration Reform (PAR) Index, Citizen Satisfaction Index, and Provincial Governance and Public Administration Performance Index (PAPI). The meeting was chaired by Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee.


Mr. Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee, delivers his concluding remarks.

As heard at the event, Hoa Binh’s 2024 PAR Index reached 88.18%, up 1.42% annually. The province dropped two places in the national rankings, placing 37th out of the 63 provinces and centrally-run cities nationwide.

Four areas recorded notable improvements, namely the steering and management of PAR; development of e-government and digital government; citizens' and organisations' satisfaction with public service delivery; and evaluation of some socio-economic development criteria. Particularly, the province achieved a perfect score of 9.5/9.5 in the first indicator, ranking first nationwide, while the indicator for e-government and digital government building improved by nine places compared to 2023.

However, some areas saw declines, including institutional, administrative procedure, public service regime, and public financial reforms.

The province's 2024 PAPI score stood at 43.4778, placing it in the lower-middle tier among all localities and reflecting a drop of 12 positions compared to 2023. Five out of eight sub-indices saw improvements - grassroots citizen participation, transparency in decision-making, public service delivery, environmental governance, and e-governance. The remaining three – government accountability to the public, control of corruption in the public sector, and administrative procedures – saw decreases in scores.

Participants pointed out shortcomings such as inconsistent publication of administrative records on the public service portal, mismanagement of financial resources, low rates of digitisation of records and administrative outcomes, and limited uptake of full-process online submissions and electronic payments.

In his conclusion, Chairman Hinh stressed that the quality of public services delivered by officials and civil servants remains a weak link, leading to ongoing procedural reform challenges. He urged departments, sectors, and localities to promote leaders' sense of responsibility towards administrative procedure reform, and to review and strengthen the implementation of assigned tasks and solutions.

Related Topics


Hoa Binh Party Committee’s Standing Board discuss key projects

Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee, chaired a meeting of the provincial Party Committee’s Standing Board on April 17 to discuss a number of investment projects and matters related to promoting the province’s socio-economic growth.

Hoa Binh – epic land with geological significance

Nestled in the northwest, Hoa Binh province stands as a strategic gateway, connecting the bustling capital of Hanoi with the Red River Delta, north central and northeastern regions. Its unique location also links it to Upper Laos, making it a pivotal area for trade and cultural exchange.

17th Hoa Binh provincial Party Committee holds 20th meeting

The 17th-tenure Hoa Binh provincial Party Committee recently convened its 20th meeting. The session was chaired by Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the provincial Party Committee; Bui Thi Minh, Standing Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People's Council; and Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee. Also in attendance were other members of the provincial Party Committee and leaders of several provincial departments and agencies.

Indian Ambassador to Vietnam pays working visit to Hoa Binh province

A delegation of the Indian Embassy in Vietnam led by Ambasador Sandeep Arya paid a working trip to Hoa Binh province on April 1, aiming to explore cooperation opportunities. The delegation was received by Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee, along with Nguyen Van Chuong, Vice Chairman of the provincial People’s Committee, and representatives from various departments and agencies.

Provincial Party officials inspect Hoa Binh - Moc Chau expressway project

A delegation from the Standing Board of the Hoa Binh provincial Party Committee led by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the provincial Party Committee, on March 20 inspected the progress of the Hoa Binh - Moc Chau expressway project in Mai Chau district.

Hoa Binh province boosts development of science, technology, innovation

The Steering Committee for the Development of Science, Technology, Innovation, and Digital Transformation of Hoa Binh province convened a meeting on March 11 to deploy key tasks.