(HBO) - The "people-friendly administration” model has been launched at Hoa Binh province’s Public Administration Service Centre.

Delegates visit Hoa Binh province’s Public Administration
Service Centre.
The steering committee for "smart mobilisation” movement has
issued a plan on building the "people-friendly administration” model in the
locality, aiming at forming a transparent and effective administration,
improving the effectiveness and efficiency of State management, building a
friendly government and creating favourable conditions for people and
businesses. It also addresses shortcomings in the handling of administrative
procedures related to agencies, organisations and individuals.
Three units were chosen to pilot the model, which are the
provincial Public Administration Service Centre and the one-stop-shop sections
of Kim Boi district People's Committee and Phuong Lam Ward (Hoa Binh City)’s
People's Committee. Up to now, the model has been launched in eight out of 10
districts and cities. Particularly, the two districts of Lac Son and Tan Lac
have implemented the model since 2022.
Speaking at the launch of the "people-friendly
administration” model at the provincial level, leaders of the provincial Party
Committee's Commission for Mass Mobilisation suggested that the provincial
People’s Committee continue to pay due attention to expanding the model across
the locality to promote its effectiveness.
The implementation of the model needs to be closely linked with
the realisation of socio-economic development targets, ensuring defence and
security and taking care of local people's lives as well as the implementation
of key tasks in site clearance and new-style rural building work, they said,
adding that people's satisfaction should be viewed as a tool to measure of the
effectiveness of the operation and administration of governments at all
levels/.
The subcommittee for documents of the 18th Hoa Binh provincial Party Congress, the 2025 - 2030 term, convened on March 3 to review and incorporate public feedback on the congress’s draft documents. The meeting was chaired by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee. It was attended by senior provincial officials, including Bui Thi Minh, Permanent Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People’s Council; Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee; other members of the Standing Board of the provincial Party Committee; and members of the document subcommittee.
Muong Bi - Tan Lac, one of the four major Muong ethnic minority-inhabited regions in Hoa Binh, is known for not only its distinctive cultural identity but also its proud history of heroism, with great contributions to the victory against US invaders in the past. Today, Tan Lac district continues to uphold this legacy while embracing development and renewal.
March 3 marked the first official working day for specialised agencies under the provincial People's Committee following the merger or transfer of functions and tasks from the previous agencies. On this day, the newly merged departments and agencies took proactive steps to arrange personnel, organise workflows, and implement tasks efficiently, ensuring that administrative procedures were carried out smoothly without interruption.
Kim Boi district of Hoa Binh province has thoroughly implemented and adhered to Resolution No. 18-NQ/TW on restructuring the organisational apparatus of the political system towards a streamlined, efficient, and effective direction, ensuring no disruption of work.
By mid-February, Da Bac district completed a plan to streamline its organisational apparatus and personnel work, marking a milestone in efforts to promote restructuring towards a leaner, more efficient organisational system, closely following directives from the Party Central Committee’s Resolution No. 18-NQ/TW, and Conclusion No. 121-KL/TW, and Resolution No. 27-NQ/TU of the provincial Party Committee and Conclusion No. 1103-KL/TU by the provincial Party Organisation’s standing board.
Imbued with President Ho Chi Minh's teaching "The Party cell are the Party’s grassroots foundations. A strong Party cell ensures the effective implementation of the Party’s policies and continuous progress in all tasks," the Party Committee of Kim Boi commune, Kim Boi District, has rolled out the "four-good Party cell" model. The initiative has created a positive change, enhancing the leadership capacity and fighting spirit of Party organisations and their members.